Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We offer several shipping options for customers, including standard, express, and some offer overnight shipping.
How Long Will it Take To Get My Package?
The delivery time for your order primarily depends on your location and the availability of the items. Usually, it takes about 2-5 business days for delivery within the country. However, due to unforeseen circumstances, there may be slight delays.
How Do I Track My Order?
You can track your order by logging into your account, going to the ‘Orders’ section, and clicking on the ‘Track Order’ option for the specific purchase you want to monitor.
Do I Need A Account To Place Order?
Yes, creating an account is required to place an order on our e-commerce website. Having an account helps us provide you a more personalized shopping experience and makes the ordering process smoother and more efficient.
FAQ Second Version
What Shipping Methods Are Available?
We offer multiple shipping methods for your convenience. Currently, we provide the following options:
- Standard Shipping: This is our regular shipping method, which usually takes 3-5 business days for delivery within the specified region.
- Express Shipping: If you need your order delivered urgently, you can choose our express shipping option. It guarantees delivery within 1-2 business days.
- International Shipping: customers outside of our domestic region, we offer international shipping. The delivery time may vary depending on the destination, but it typically takes 5-10 business days.
How Long Will it Take To Get My Package?
The delivery time varies depending on your location and the shipping method chosen. Generally, our standard shipping takes between 3-7 business days for domestic delivery, while express shipping can take 1-3 business days.
How Do I Track My Order?
Yes, you can easily track your package using the tracking number provided in your shipping confirmation email. Simply visit our website’s “Track Order” page and enter the tracking number to see the real-time status of your package.
How Do I Place an Order?
To begin the order process, you can navigate to the shop page by clicking on the “Shop” tab in the website’s main menu. This will take you to the page where you can browse and select the products you wish to purchase.
How Should I to Contact if I Have Any Queries?
You can easily reach our customer support team by sending an email to [email protected]. We strive to respond to all inquiries within 24 hours.
Do I Need an Account to Place an Order?
Yes, you can place an order on our e-commerce website without creating an account. We offer a guest checkout option that allows you to make a purchase as a guest, without the need for an account.